BranchGrid LLC – Privacy Policy

Last Updated: October 19, 2025
Effective Date: November 5, 2025

1. INTRODUCTION

BranchGrid LLC, a Wyoming limited liability company, (“BranchGrid,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how BranchGrid collects, uses, discloses, and safeguards information obtained from visitors to our website branchgrid.com and any associated subdomains, microsites, or related digital platforms (collectively, the “Website”), as well as through our online services, contact forms, applications, and other related functions (collectively, the “Services”).

2. SCOPE AND JURISDICTION

This Privacy Policy applies to all individuals who access the Website or interact with BranchGrid Services within the United States. BranchGrid currently serves U.S.-based clients but may expand internationally in the future.

All data is processed under the laws of the State of Wyoming, except where preempted by applicable U.S. federal law. International visitors acknowledge that their data will be transferred to and processed in the United States, which may not provide the same level of data protection as their home jurisdiction.

3. INFORMATION WE COLLECT

The types of personal and non-personal information we may collect depend on how you use our Services. We may collect the following categories of information:

A. Information You Provide Directly

Identification and contact information, such as name, company, job title, postal address, email address, and telephone number.
Information provided through our online forms, including contact forms, quote or consultation requests, newsletter sign-ups, job applications, and other inquiries.
Information submitted through widgets or chat interfaces, including AI-driven chat or feedback tools.
Any other information you voluntarily provide to us.

B. Information Collected Automatically

Device and browsing information, such as IP address, browser type, operating system, referral URLs, and time/date of visits.
Website analytics and usage data through cookies or similar technologies.
Interaction data, such as pages viewed, links clicked, time spent, and referring websites.

C. Information Collected from Third Parties

Data from publicly available sources or digital marketing platforms (e.g., Google Ads, Google Analytics, Google Business Profile, LinkedIn Insight Tag, and comparable analytics tools).
Data from our service providers that support marketing, analytics, or communications operations.

4. USE OF PERSONAL INFORMATION

BranchGrid uses the collected information solely for legitimate business purposes, including:

To provide, operate, and improve our Services and Website functionality.
To respond to inquiries, quote requests, or job applications.
To manage client relationships and project communications.
To analyze and enhance website performance, marketing effectiveness, and user experience.
To comply with legal obligations and enforce contractual rights.
To prevent unauthorized access, fraud, or abuse of the Services.
To send occasional marketing communications, newsletters, or service updates (only where permitted by law).

We do not sell, rent, or lease personal information to third parties.

5. INFORMATION SHARING AND DISCLOSURE

BranchGrid may disclose personal information in the following limited circumstances:

Internal Use: To authorized employees, contractors, or service providers who require access to fulfill legitimate business functions.
Service Providers: To trusted third parties performing services on our behalf (e.g., hosting providers, analytics platforms, or future payment processors such as Stripe). These providers are contractually obligated to safeguard your information.
Legal Obligations: When required by law, regulation, subpoena, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, where personal information may be transferred as part of that transaction.

We do not share user data for advertising purposes without prior consent.

6. PAYMENT INFORMATION

BranchGrid may enable online payment functionality in the future. When implemented, all transactions will be processed securely through a third-party payment processor, which operates under its own privacy and security policies. BranchGrid will not store or retain complete payment card information on its servers.

7. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies, pixels, and similar technologies to enhance functionality and measure engagement. Cookies may collect browsing data, including device information, session duration, and user preferences.

You may configure your browser to block or delete cookies, though certain Website features may not function properly as a result.

Future features may include personalized content, quizzes, or landing-page experiences. Any such use will comply with applicable privacy laws and include clear user consent mechanisms.

8. DATA RETENTION

BranchGrid retains personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law. Typically, this period is between twelve (12) and twenty-four (24) months following the last interaction with the user, unless retention is required for legal, contractual, or operational reasons.

After expiration of the retention period, data is securely deleted or anonymized.

9. DATA SECURITY

BranchGrid maintains reasonable and appropriate administrative, technical, and physical safeguards to protect personal information. These measures include:

SSL/TLS encryption on the Website.
Limited access to authorized personnel with confidentiality obligations.
Regular security monitoring by our hosting provider.
Secure cloud-based data storage and backup systems.

Despite these efforts, no method of transmission over the Internet is completely secure. Users provide information at their own risk.

10. YOUR RIGHTS

Depending on your state of residence, you may have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal information.
The right to request correction or deletion of inaccurate data.
The right to opt out of receiving promotional communications.
The right to request clarification on how your information is used.

Requests to exercise these rights should be directed to contact@branchgrid.com. BranchGrid will respond in accordance with applicable law.

BranchGrid does not discriminate against individuals who exercise their privacy rights.

11. CHILDREN’S PRIVACY

BranchGrid’s Website and Services are intended for adults aged 18 years and older. We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal information, we will delete it promptly.

12. CHANGES TO THIS PRIVACY POLICY

BranchGrid may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or best practices. Updates will be posted to this page with a revised “Last Updated” date.

Material changes affecting the use or disclosure of personal information will be communicated on our Website via updated Policy. Continued use of our Services following such updates constitutes acceptance of the revised Policy.

13. CONTACT INFORMATION

For questions, concerns, or requests related to this Privacy Policy or our data-handling practices, please contact us at email: contact@branchgrid.com

GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Wyoming, except where preempted by applicable U.S. federal law, without regard to conflict of law principles.

By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must discontinue use of the Website and Services immediately.

For the purposes of this Privacy Policy, BranchGrid is the data controller with respect to the processing of personal information described herein.